Privacy Policy & Terms of Use

1. Introduction
1.1 Upholstery Trading Ltd complies with the data Protection Act 1998 and the General Data Protection Regulation 2018 (hereafter known as GDPR). Any personal data transmitted to the website may be used by Upholstery Trading Ltd only. We only hold your information you supply to us, to enable us to provide you with enquiry response, information updates, email newsletters and invitation to events. We do not pass on your information to third parties and fully respect your confidentiality. In accordance to the GDPR we are committed to safeguarding the privacy and security of your personal information; in this policy we explain how we will treat your personal information.

If you have any queries about our Web Site, Terms of Use or our Privacy Statement please do not hesitate to contact us or write to:

Upholstery Trading Ltd
Unit 12 Oakridge Road
High Wycombe
Buckinghamshire
HP11 2PF

2. Collecting personal information.
2.1 We may collect, store and use the following kinds of personal information:
a) information contained in or relating to any communication that you send to us including, but not limited to; communications sent via post, email or through our website
b) any other personal information that you choose to send to us.

2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We will only use your personal information as part of our business process

3.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4 Disclosing personal information
4.1 We may disclose your personal information to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy and in line with GDPR directives.

4.2 Except as provided in this policy, we will not provide your personal information to third parties.

5. Retaining personal information
5.1 This section (5) sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

5.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 You are entitled under GDPR directives to request that we delete any personal information that we hold about you except where we are required by law to retain any such information, eg. invoicing purposes & tax records. You can request this by contacting us via your preferred method of contact. Our business contact details can be found at the end of this policy.

6. Security of personal information
6.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

6.2 We will store all of the personal information you provide on our secure (password and firewall protected) server. Our server is fully GDPR compliant and makes use of the latest security technology. When you connect to our website you will be protected by the use of an SSL/TLS certifacted secure connection.

6.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet

7. Third party websites
7.1 Our website includes hyperlinks to, and details of, third party websites.

7.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

8. Cookies
8.1 Cookies are pieces of information which are stored directly on the computer you are using. We may place cookies or similar files on your computer when you visit our website.

8.2 These cookies are used to:

(a) monitor which operating system, browser and screen resolution you used to visit our website so we can plan future development accordinlgy.
(b) monitor which areas of the site you use during your visit so that we can assess which areas of the site are of most interest and plan future development accordingly.
(c) provide online services which require information to be passed from page to page during the course of their execution. e.g. remember that you are logged in.

8.3 You can change the settings in your browser to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at anytime. The last of these, of course, means that certain personalised services cannot then be provided to you.

9. Unsubscribing
9.1 If you have received an e-mail or other contact from us and you would like to ensure that you do not receive any further communications, please contact us with your name and the email address we have on file for you and we will remove you from our mailing lists.

10. Our details
10.1 This website is owned and operated by Upholstery Trading Ltd.

10.2 Our principal place of business is at Upholstery Trading Ltd, Unit 12 Oakridge Road, High Wycombe, Buckinghamshire HP11 2PF

10.3 You can contact us:
(a) by post, using the postal address [given above];
(b) using our website contact form;
(c) by telephone - 01494 526 886; or
(d) by email - sales@uniondesigns.co.uk